Clear terms for using Health Journal.

Please read these Terms & Conditions carefully before using the Health Journal App or our website. By creating an account or accessing the app, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree, you must not use the app or website.

1. About Us

The Health Journal App (the "App") and associated website (the "Website") are operated by I Own My Health Ltd, a company registered in England and Wales (company number 17313073), whose registered office is at its registered office address as recorded at Companies House ("we", "us", "our").

To contact us, please email support@healthjournal.app or write to us at our registered address above.

2. These Terms

These Terms & Conditions ("Terms") govern your access to and use of the App and Website, including all features, content, and services made available through them. They form a legally binding agreement between you and us.

These Terms apply to all users, whether you access the App via a web browser, the Apple App Store, or the Google Play Store. Additional terms imposed by Apple or Google may also apply to your download and use of the App from their respective platforms; in the event of conflict between those platform terms and these Terms, these Terms govern the relationship between you and us.

These Terms were last updated on July 2026. We may update them from time to time — see Section 17 for how we handle changes.

3. Eligibility

You must be at least 18 years old to create a paid subscriber account or use the App as a subscriber. By registering, you confirm that you are 18 or over.

Any person who has been granted access to shared health records by a subscribing user may register for a free account solely to view those records, provided they are also 18 or over and have received a valid sharing invitation from the subscriber.

We reserve the right to refuse registration to any person at our sole discretion. Accounts registered on behalf of an organisation must be authorised by a person with authority to bind that organisation to these Terms.

4. Account Types & Access

There are two types of account on the Health Journal App:

Free viewer accounts have no access to any paid features, content creation tools, or community features. Access is strictly limited to viewing records or journals that a subscribing user has explicitly shared with them.

We reserve the right to change the features available on each account type at any time, subject to reasonable notice to existing users.

5. Registration & Account Security

To use the App you must register and create an account. You agree to:

• Provide accurate, current, and complete information during registration and keep that information up to date.
• Choose a strong password and keep it confidential. You must not share your login credentials with any other person.
• Notify us immediately at support@healthjournal.app if you suspect any unauthorised access to your account.
• Be responsible for all activity that occurs under your account, whether or not authorised by you.

We are not liable for any loss or damage arising from your failure to keep your account credentials secure.

6. Subscriptions & Payment

6.1 Subscription Plans

Full access to the App is available through a paid subscription. Subscription plans, pricing, and billing cycles are as set out on our Website and within the App at the time of purchase. We reserve the right to change our pricing at any time, subject to giving you reasonable notice before any change affects your existing subscription.

6.2 Billing

Subscriptions are billed in advance on a recurring basis (monthly or annually, depending on the plan you select). By subscribing you authorise us (or our payment processor) to charge your chosen payment method automatically at the start of each billing period.

If a payment fails, we will notify you and may suspend access to your account until payment is made. We are not liable for any loss caused by a failed payment resulting from issues with your payment method or bank.

6.3 Cancellation

You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of your current billing period. You will retain full access to the App until that date.

We do not offer refunds on subscription fees, including where you cancel part-way through a billing period. Your access continues until the end of the period for which you have paid.

6.4 Free Viewer Accounts

Free viewer accounts are provided at no charge and carry no payment obligations. We may withdraw, restrict, or modify free account access at any time with reasonable notice.

7. Use of the App & Permitted Activities

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the App for your personal, non-commercial purposes.

As a paid subscriber, you may use the App to:

• Create and maintain a personal health journal and log health data, symptoms, and medications.
• Share your health records and journal entries with other users of your choice. Recipients do not need to be paid subscribers — any person with a valid sharing invitation may create a free account to view shared content.
• Access aggregated, anonymised analytical insights into health trends across our user base.
• Participate in community features and communicate with other users via direct messaging.

Free viewer accounts are permitted only to view health records and journal entries that have been explicitly shared with them. Any other use is prohibited.

8. Prohibited Conduct

You must not use the App or Website for any purpose that is unlawful or prohibited by these Terms. In particular, you must not:

• Use any other person's account or impersonate any individual or organisation.
• Access, copy, scrape, or harvest data from the App by automated means or without our written consent.
• Upload, share, or transmit any content that is unlawful, abusive, harassing, defamatory, discriminatory, or otherwise objectionable.
• Misuse, disclose, or exploit another user's health data for any purpose other than the purpose for which it was shared with you.
• Engage in any conduct that could damage, disable, overburden, or impair the App or our servers.
• Attempt to gain unauthorised access to any part of the App, our systems, or another user's account.
• Use the App to send unsolicited communications (spam) or to harass, threaten, or intimidate other users.
• Reverse engineer, decompile, or disassemble any part of the App.
• Use the App in any way that could bring us or the App into disrepute.
• Violate any applicable local, national, or international law or regulation.

9. Health Data, Insights & Medical Disclaimer

9.1 Nature of the App

The Health Journal App is a personal health journalling and data-tracking tool. It is not a medical device, a clinical service, or a regulated health service of any kind. We do not provide medical advice, diagnosis, treatment recommendations, or clinical opinions.

9.2 Analytical Insights

The App may present aggregated, anonymised analytical insights reflecting trends across our user base — for example, patterns in symptoms, lifestyle choices, or health metrics reported by users collectively. These insights are provided for general informational and educational purposes only. They do not constitute medical advice and must not be relied upon as a substitute for professional medical judgement.

Always seek the advice of a qualified healthcare professional for any health concern or before making any decision related to your health or treatment. Do not disregard or delay seeking professional medical advice because of anything you read within the App.

9.3 Accuracy of User-Entered Data

The accuracy, completeness, and reliability of any data recorded in the App is entirely your responsibility. We do not verify, validate, or review any health data you enter. We accept no liability for any decisions made in reliance on data entered into the App.

10. Sharing, Community & Direct Messaging

10.1 Sharing Health Records

You may choose to share your health journal entries and health records with any person of your choice. Recipients who are not existing subscribers may create a free viewer account to access shared content. By sharing, you:

• Confirm that you are the owner of the data and have the right to share it.
• Understand that the recipient will be able to view the shared content for as long as sharing access remains active.
• Accept responsibility for your decision to share sensitive personal health information with any recipient.

We are not responsible for how a recipient uses information you choose to share with them. You should exercise care and judgement when deciding what to share and with whom.

10.2 Community Features

The App includes community features that allow users to interact with one another. You are solely responsible for any content you post or communicate through community features. We do not pre-screen community content but reserve the right to remove content that violates these Terms or our Community Guidelines (published separately) at any time without notice.

10.3 Direct Messaging

The App provides a direct messaging facility between users. Messages are private communications between users. You must use direct messaging only for lawful purposes and in accordance with these Terms. We reserve the right to investigate and act upon reports of messaging misuse, including suspension or termination of accounts.

We do not routinely monitor private messages but may access them where required by law or where a serious breach of these Terms is reported or suspected.

11. User Content & Intellectual Property

11.1 Your Content

You retain ownership of all health data, journal entries, and other content you create and submit through the App ("Your Content"). You grant us a limited, non-exclusive, royalty-free licence to store, process, and display Your Content solely for the purpose of providing the App services to you.

11.2 Anonymised & Aggregated Data

We may use anonymised and aggregated data derived from Your Content and usage of the App for the purposes of product improvement, feature development, and generating the analytical insights described in Section 9.2. This data will not identify you personally. You retain all rights to your underlying personal data, which is handled in accordance with our Privacy Policy.

11.3 Your Right to Export & Delete

You may request an export of your personal health data at any time through your account settings or by contacting us. On account closure or deletion, your personal data will be handled in accordance with our Privacy Policy. Anonymised aggregated data derived from your data prior to deletion may be retained.

11.4 Our Intellectual Property

All intellectual property rights in the App, Website, software, design, branding, and content created by us (excluding Your Content) belong to us or our licensors. Nothing in these Terms grants you any right to use our intellectual property other than the limited licence set out in Section 7.

12. Enforcement & Account Termination

12.1 Our Approach to Breaches

We take the security and integrity of health data seriously. Where a user breaches these Terms, we will respond proportionately according to the nature of the breach:

The above categories are illustrative, not exhaustive. We retain absolute discretion to determine the appropriate response to any breach, including applying a more severe response than indicated where circumstances warrant it.

12.2 Termination by Us

We reserve the right to suspend or terminate your account and access to the App at any time, for any reason, including (without limitation) breach of these Terms, conduct harmful to other users or to us, inactivity, or a change in our business. We will endeavour to provide reasonable notice of termination except where a serious breach requires immediate action.

On termination, your right to access the App ceases immediately. Any data you wish to retain should be exported before termination. We will handle your data following termination in accordance with our Privacy Policy.

12.3 Termination by You

You may close your account at any time by contacting us or using the account deletion feature in settings. Closing your account does not entitle you to a refund of any subscription fees paid.

13. App Availability & Changes

We aim to provide reliable and continuous access to the App but we do not guarantee that the App will be available at all times, free from interruptions, or error-free. We may need to suspend access for maintenance, updates, or reasons beyond our control.

We reserve the right to modify, update, or discontinue any feature of the App at any time. Where a change is material, we will give you reasonable notice. Continued use of the App following a change constitutes your acceptance of the modified service.

14. Limitation of Liability

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be lawfully excluded or limited.

Subject to the above, to the fullest extent permitted by law:

• We are not liable for any indirect, consequential, incidental, special, or punitive losses or damages, including loss of data, loss of revenue, or loss of profits, even if we have been advised of the possibility of such loss.
• We are not liable for any decisions you make — health-related or otherwise — based on content viewed within the App, including analytical insights or data shared by other users.
• We are not liable for any loss or damage arising from your failure to keep your account secure or from your decision to share health data with other users.
• Our total aggregate liability to you under or in connection with these Terms shall not exceed the total subscription fees paid by you in the 12 months preceding the event giving rise to the claim.

If you are a consumer resident in the United Kingdom, you may have additional statutory rights that these Terms do not override. Nothing in these Terms affects your statutory rights.

15. Additional Provisions for Users in the United States

If you are accessing the App from the United States, the following additional terms apply:

15.1 Health Information

The App is not a Covered Entity or Business Associate under the Health Insurance Portability and Accountability Act (HIPAA). The health data you enter into the App is not protected health information (PHI) under HIPAA. You should not use the App to store or transmit information that would be subject to HIPAA requirements in a clinical context.

15.2 Dispute Resolution

Notwithstanding Section 16, US-resident users agree that any dispute arising under these Terms shall first be submitted to binding arbitration conducted under the rules of the American Arbitration Association (AAA) before either party may initiate litigation. Class action waiver: to the extent permitted by applicable law, you agree to resolve any disputes individually and waive any right to participate in a class action lawsuit or class-wide arbitration.

15.3 California Residents

California residents may have additional rights under the California Consumer Privacy Act (CCPA). Please refer to our Privacy Policy for further information on your rights as a California resident.

16. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Subject to Section 15.2 for US users, any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer resident in the United Kingdom, you may also be entitled to bring proceedings in the courts of the country in which you reside.

17. Changes to These Terms

We may update these Terms from time to time to reflect changes in law, our services, or our business practices. Where we make material changes, we will notify you by email and/or by displaying a prominent notice within the App, with a minimum of 30 days' notice before the changes take effect for existing users.

Your continued use of the App after the effective date of any updated Terms constitutes your acceptance of those changes. If you do not accept the revised Terms, you must stop using the App and cancel your subscription before the changes take effect.

18. Third-Party Platforms

The App is available for download via the Apple App Store and the Google Play Store. Your download and use of the App through those platforms is also subject to the terms of service of the relevant platform operator (Apple Inc. or Google LLC). We are not responsible for those platforms or their terms.

Apple and Google are third-party beneficiaries of these Terms solely to the extent required by their respective platform policies. In the event of any conflict between these Terms and Apple's or Google's terms as they relate to our relationship with you, these Terms prevail.

19. General

19.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and us relating to your use of the App and Website, and supersede all prior representations, agreements, and understandings.

19.2 Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force and effect.

19.3 No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision or any other provision in the future.

19.4 Assignment

You may not assign, transfer, or sub-licence your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms to any successor to our business without restriction.

19.5 Relationship of Parties

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and us. You are an independent user of the App.

19.6 Contact & Complaints

For questions, support, or complaints relating to the App or these Terms, please contact us at: