Getting started

Create your account

1. Open Sign up and enter your email address and the requested account details.
2. Use an email inbox you can access and review the required agreements.
3. Submit the form, then check your inbox for the email confirmation link.

Verify your email address

1. Check your inbox. Health Journal sends a verification email to the address you used.
2. Open the newest email. If you request another email, use the most recent message.
3. Choose the activation link. The link confirms your email address. Choose Start free trial to begin your 30-day Single-user trial without entering card details or choosing a paid plan.
4. Check junk or spam if needed. The email can take a few minutes to arrive.

Optional account verification

The dashboard invites you to help keep our community genuine. You can keep using your account without completing this optional check. The notice stays visible until a qualifying check has passed.

1. Open Account Settings and choose the £0 or $0 card check shown for your account.
2. Review the consent information, then enter your card details securely through Stripe.
3. Complete any confirmation requested by your bank. The check does not charge you or start a subscription; Stripe saves the card as explained in the consent information.
4. After the check succeeds, the dashboard notice disappears and Account Settings shows the completed check.

A successful Apple or Google app integrity check during mobile account creation also counts automatically. Simply connecting an existing account to an app does not count as a passed check. These checks help reduce automated abuse; they do not verify the accuracy of health records.

Set up recovery codes

Recovery codes are a dashboard setup task, rather than a required sign-up step. They can help restore access if you lose access to your email.

1. Choose Set up recovery codes in your dashboard setup list, or open Recovery options in Account Settings.
2. Generate your recovery codes and copy or download them using the available controls.
3. Keep them somewhere private and safe, separate from your normal inbox.

A verified backup email is useful, but does not complete the recovery-code setup task.

Use your dashboard setup list

1. Start with current ongoing conditions, then add significant resolved conditions from your past.
2. Work through the setup progress list, or mark a step as N/A if it is not relevant.
3. Use the navigation icons when you want to add information in a different order.
4. Come back as often as you need. Your health story is a living record that can grow over time.

Sign in after you have an account

Use the Login link at the top of the app. Health Journal asks for your email address and sends a secure login link.

1. Use the newest email from Health Journal if you request more than one link.
2. If the email does not arrive, check junk, spam, promotions, and blocked senders.
3. If you used the wrong email, contact support before building a record under the wrong account.